INSTANTPAGE ·
People dey visit but enquiry no dey come? Check these 8 things
More visitors no mean more customers go contact you. Before you spend more for advert, follow the road from advert reach chat. These checks fit show where problem dey; dem no guarantee result. Check whether the enquiries match your business too.
1. Match wetin advert promise
First screen suppose show the same service and offer as the advert. Explain who you help and where you work. No make visitor search again for wetin make dem click.
2. Explain the next step
Use clear action like discussing a project. Tell people whether assistant go answer or person go contact dem later. No promise immediate human support if you no dey provide am.
3. Answer decision questions
Explain service scope, process, information you need and things wey no join. If price depend on the project, explain why. Put common customer questions and answers for the page.
4. Show real proof
Use customer reviews wey you get permission for and real projects with context. No invent customer numbers, results or guarantees. One clear example fit help pass general sweet talk.
5. Test am for phone
Check text, menu and buttons for small screen. Open the chat and confirm say e no cover important content. Desktop screenshot alone no show whether the whole journey work.
6. Check speed and steady layout
Reduce big images, set their dimensions and check unnecessary scripts. Test with real phone network as well as speed report. Fix slow main content and buttons wey dey shift first.
7. Make enquiry easy
Put chat near the offer and after answers. Plan Chatbase questions and follow-up. Ask only for contact details you need, explain why, and test backup link if chat no open.
8. Measure useful progress
Separate visits, chat opens, shared contact details and enquiries wey fit your business. Click no be lead. Compare consistent periods, remove spam and test one main change at a time.